Implementing His, Recommendations According to Socio-technical View: a Plan for Implementation of Hospital Information System in Developing Country Settings

Hospital Information System (HIS) is considered as an important factor in health care sector for managing the administrative, financial and clinical aspects of a hospital. A large number of hospitals from both developing and developed countries have started to adopt HIS to bring efficiency in their system. This study is conducted to contribute to the literature regarding HIS implementation in developing countries as there is scarce literature. In this study, socio technical model is used to understand the current working Combined Military Hospital (CMH). Qualitative case study is conducted and data is collected with the help of interviews done online via Skype and some secondary data resources to highlight the problems and solutions before HIS implementation. The data collection, generation of results and analysis is done on the basis of structure, people, technology, and process perspective originating from the socio technical model. Findings of this study are presented in the form of recommendations which need to be considered for making a HIS implementation plan.