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Cover for Randy A Steinberg · High Velocity ITSM (Paperback Book) (2016)

High Velocity ITSM (2016)

Randy A Steinberg

Cover for Randy a Steinberg · Organizing Itsm: Transitioning the It Organization from Silos to Services with Practical Organizational Change (Paperback Book) (2015)

Organizing Itsm: Transitioning t... (2015)

Randy a Steinberg

Cover for Randy A Steinberg · Implementing Itsm: From Silos to Services: Transforming the It Organization to an It Service Management Valued Partner (Paperback Book) (2014)

Implementing Itsm: From Silos to... (2014)

Randy A Steinberg

Cover for Randy a Steinberg · Architecting Itsm: a Reference of Configuration Items and Building Blocks for a Comprehensive It Service Management Infrastructure (Paperback Book) (2014)

Architecting Itsm: a Reference o... (2014)

Randy a Steinberg

Cover for Randy a Steinberg · Servicing Itsm: a Handbook of Service Descriptions for It Service Managers and a Means for Building Them (Paperback Book) (2013)

Servicing Itsm: a Handbook of Se... (2013)

Randy a Steinberg